FAQ
winvip FAQ — Bonus, VIP and Cricket Betting
Whatever questions you have about winvip — welcome bonus wagering requirements, how VIP cashback is calculated, withdrawal times to bKash or Nagad, or the rules for betting on BPL and international cricket matches — you will find straightforward answers on this page. Read on and play with confidence.
Table of Contents
Rewards and Benefits
VIP and Cashback
winvip has five VIP levels: Bronze, Silver, Gold, Platinum and Diamond. Each level has a different weekly cashback rate — benefits increase step by step from Bronze up to Diamond. Visit the relevant page to learn more about the winvip VIP programme.
You can move up through the VIP levels by playing and betting regularly on winvip. Your account is assessed based on how active you are. Each new level brings a higher weekly cashback rate and additional benefits.
Bronze members receive up to 0.2% cashback on the week's net losses. Silver gets 0.4%, Gold 0.6%, Platinum 0.8% and Diamond up to 1.0%. Cashback is calculated on net losses — total losses minus total winnings for the week.
Cashback is calculated on the week's net losses — the applicable rate is applied to what remains after subtracting total winnings from total losses. For example: a Gold member with ৳20,000 in net losses for the week receives ৳20,000 × 0.6% = ৳120 in cashback — that is the maximum for that level.
winvip VIP members get priority customer service, bonus offers on special occasions and access to VIP-specific promotions, in addition to weekly cashback. Personalised benefits increase as you move up to higher levels.
Diamond is winvip's highest VIP level, with a maximum weekly cashback of 1.0%. After reaching this level, members enjoy top-priority service, access to special events and personalised offers — benefits remain in place as long as you stay active.
Payments and Withdrawals
How to Withdraw
Withdrawal requests from winvip to bKash, Nagad or Rocket are generally processed within 1 hour. The same timeframe applies to bank transfers. If the request is submitted with correct details, the money arrives within that time in most cases.
The minimum withdrawal amount on winvip is ৳500. Requests below this amount cannot be made. Deposits, however, can be made in any amount — the minimum deposit is ৳200.
winvip requires account verification before withdrawals to ensure secure transactions. This confirms that funds are only sent to a mobile wallet or bank account registered in the account holder's own name. Contact live chat directly to learn more about the verification process.
No. winvip only processes withdrawals to a bKash, Nagad or Rocket wallet registered in the player's own name. Sending money to someone else's number is not possible — this is a mandatory security policy to protect accounts.
To withdraw winnings from the welcome bonus, the wagering requirement must be met — meaning the bonus amount must be wagered 20 times. Example: if you receive a ৳1,000 bonus on a ৳1,000 deposit, you must place a total of ৳20,000 (৳1,000 × 20) in bets before the bonus becomes withdrawable.
Withdrawals via bank transfer are available on winvip. Common Bangladeshi bank accounts such as Dutch-Bangla Bank, BRAC Bank or Islami Bank can be used. The account must be in the player's own name.
Bonuses and Promotions
Welcome Bonus
The winvip welcome bonus is a 100% bonus on the first deposit, up to a maximum of ৳5,000. Example: depositing ৳10,200 gives you a ৳5,000 bonus, making your balance ৳15,200. A 20x wagering requirement applies to the bonus.
Yes, there is an option to cancel a bonus on winvip. However, cancelling a bonus will also cancel any winnings earned from that bonus. Read the Terms and Conditions page for the specific terms on bonus cancellation, or contact live chat.
A wagering or rollover requirement means the bonus amount must be used in bets a set number of times before it can be withdrawn. On winvip this requirement is 20 times the bonus amount. So if you receive a ৳1,000 bonus, you must place a total of ৳20,000 in bets before withdrawing your bonus winnings.
No. Each player on winvip is eligible for the welcome bonus only once. Creating multiple accounts for the same person is against winvip's rules and may result in account cancellation. See the Responsible Gaming page for more details.
Which games count towards meeting the wagering requirement on winvip is set by specific rules. Slot games generally contribute in full. The contribution rate for live casino or table games may differ. For accurate information, check the winvip Casino page directly or ask via live chat.
Yes, winvip bonuses have a set expiry period. If the wagering requirement is not met within the specified time, the bonus and any winnings earned from it may be cancelled automatically. See the winvip Terms and Conditions page for full details on bonus expiry.
Cricket Betting
BPL and International Matches
Yes, winvip offers betting on BPL, IPL, T20 World Cup and all international matches featuring Bangladesh Tigers. You can bet across various markets including match winner, toss, total runs and wickets. See the winvip cricket betting guide for more details.
If a match is left incomplete due to rain or declared no result, the related bets are generally voided and the stake is returned. However, settlement rules may vary by specific market — it is always worth checking winvip's betting rules.
An accumulator or multi-bet combines multiple selections and you win only if all of them come through. The combined odds are higher, so the potential return is larger. Example: if three selections have odds of 1.70, 1.80 and 1.90, the combined odds are 1.70 × 1.80 × 1.90 = 5.81 (approximately); a ৳100 bet returns ৳581 — but if any one selection loses, the entire ৳100 is lost.
Yes, winvip offers in-play or live betting. You can place bets at real-time odds while a match is in progress. Live betting on over-by-over markets in BPL or international T20 matches is particularly popular among cricket fans in Bangladesh.
The most popular cricket markets on winvip are: match winner, toss winner, total runs (over/under), runs at first wicket, top run scorer and man of the match. Handicap markets are also available.
Before betting on Bangladesh Tigers matches, it is important to check pitch conditions, team form and the weather report. On spin-friendly home pitches in Bangladesh, odds can differ. Always verify reliable information before placing bets on winvip. Remember: only players aged 21 and above may bet.
Need Help?
If you have more questions, contact us directly
If you cannot find the answer to your question on this FAQ page, the winvip support team is always ready to help. Assistance is available in both Bengali and English.
Live Chat
24/7 instant response — any question, any time, in Bengali or English.
24/7 instant response — any question, any time, in Bengali or English.
Email Support
[email protected] — contact us by email for detailed issues.
[email protected] — contact us by email for detailed issues.